Strategy · Technology · Execution

From complexity
to control.

We align strategy, technology, and execution to build businesses that perform.

Explore our approach
VERTIGO OPERATING SYSTEM LIVE VIEW
Operating model01
StrategyDefine
DesignArchitect
ExecuteImplement
OperateOptimize
Risk status02
StrategicLow
OperationalLow
TechnologyMedium
ComplianceLow
Key initiatives03
InitiativeOwnerProgress
Operating model realignmentCOO68%
Data & analytics platformCIO54%
Customer experience modernizationCCO41%
Performance04
Revenue growth+6.2%
EBIT margin+180 bps
Customer NPS+12 pts
Independent perspectiveBusiness fluentExecution capable
1998Founded in Portland
Two coastsPortland · Santa Barbara
Cross-industrySmall business to global enterprise
IndependentAdvice without vendor incentives

A connected approach

The problem is rarely one thing.

Vertigo Group helps management make consequential decisions across strategy, operations, technology, and organization. We work across the business so improvements hold together in the real world.

01

Clarify the decision.

We surface the right questions, align stakeholders, and define the outcomes that drive value.

See the work
02

Design the system.

We architect operating models, processes, and technology platforms that fit your strategy.

See the work
03

Deliver the change.

We lead execution with discipline and transparency to achieve sustained performance.

See the work

Areas of practice

Depth where business
and technology meet.

Our work ranges from a focused assessment to enterprise transformation. Every engagement is tailored; there are no prepackaged answers.

01

Technology strategy

Turn business priorities into a practical technology agenda.

  • Current-state assessment
  • Investment roadmap
  • IT governance and operating model
  • Portfolio prioritization
02

Digital transformation

Modernize the business without losing sight of the people who run it.

  • Transformation strategy
  • Enterprise architecture
  • Application modernization
  • Change leadership
03

Cybersecurity & risk

Translate technical exposure into informed business decisions.

  • Risk and vulnerability assessment
  • Resilience planning
  • Security roadmap
  • Policy and governance
04

Infrastructure & operations

Build reliable, scalable foundations for how the organization works.

  • Infrastructure optimization
  • Service delivery design
  • Cloud and virtualization strategy
  • Vendor and sourcing review
05

Data & insights

Convert fragmented information into trusted decision support.

  • Data strategy
  • Analytics operating model
  • Performance measurement
  • Decision dashboards
06

Process & change

Simplify work, remove friction, and make improvement sustainable.

  • Business process optimization
  • Workflow redesign
  • Organization design
  • Adoption and capability building

Sector experience

Different industries.
The same hard questions.

Vertigo has worked across regulated, asset-intensive, service, and technology environments. That breadth helps us recognize patterns without forcing one industry’s answer onto another.

01

Aviation & aerospace

Customer experience, operational reliability, systems integration, and technology-enabled growth.

02

Education

Administrative systems, digital delivery, stakeholder alignment, and institutional modernization.

03

Healthcare

Secure information, regulated operations, workflow improvement, and complex system environments.

04

Manufacturing

Infrastructure resilience, process visibility, technology portfolios, and operational efficiency.

05

Technology

Go-to-market clarity, product and platform strategy, enterprise operations, and scalable governance.

06

Real estate & business services

Practical systems, distributed operations, workflow design, and cost-conscious modernization.

Selected client history

Trusted across
industries.

Over the years, Vertigo Group has advised and supported organizations ranging from local businesses to major transportation, manufacturing, education, healthcare, and technology enterprises.

Alaska Airlines
Daimler Trucks North America
Embry-Riddle Aeronautical University
The Cadmus Group
TOK America
ERA Aviation
Keller Williams
Rogue Brewery
Majoris Health Systems
Factory Direct Homes
Tech Heads
Joy for Life

Selected current and historical client relationships.

The firm

Independent insight since 1998.

Vertigo Group began as a college start-up in Portland and grew through work with individuals, small businesses, and global enterprises. Today, the firm remains deliberately focused: senior judgment, direct access, and solutions shaped around the client rather than a consulting template.

Our history spans IT infrastructure, systems architecture, business transformation, aviation, education, healthcare, manufacturing, real estate, and creative problem-solving. That range is not a collection of disconnected specialties. It is the foundation for seeing the whole system.

Community leadership

Joy for Life.

Joy for Life is both a meaningful part of Ryan Hopman’s community leadership and a substantial Vertigo Group client relationship. Vertigo has provided significant strategic, technology, operational, and organizational support to advance the nonprofit’s work.

Visit Joy for Life

What sets us apart

Clear thinking.
No conflicting interests.

01

Independent

Our recommendations are not tied to selling a product, platform, or downstream solution. The client’s interest comes first.

02

Direct

We replace jargon, inflated process, and canned answers with clear analysis and recommendations people can use.

03

Evidence-led

We define the right questions, examine the operating facts, and make tradeoffs visible before committing resources.

04

Built to work

We connect strategy to implementation and stay close enough to execution to know whether the answer holds up.

How we work

Senior attention.
Practical outcomes.

01

Start with the business.

Technology is a means, not the answer. We anchor every engagement in business value and operating reality.

02

Work alongside your team.

We bring independent judgment without creating dependency, building capability as we deliver.

03

Stay through execution.

Recommendations matter only when they work. We remain accountable from decision through measurable result.

04

Keep it understandable.

Clear proposals, visible tradeoffs, and direct communication replace jargon and unnecessary complexity.

A better way forward

Make the business
work better.

General response time: one business day.

Bring us the consequential problem—the decision that is stuck, the system that is underperforming, or the change that has to work.

By submitting, you agree that Vertigo Group may contact you about this inquiry.
Portland Metro7327 SW Barnes Road
Suite 318
Portland, OR 97225
Santa Barbara1187 Coast Village Road
Suite 1, #736
Montecito, CA 93108